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Why You Should Invest in Call Management Services for Your Business

Do you want to monitor every minute through an effective telephone answering service? The find out why you should invest in call management services for your business.

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Call Management Services for Business

Call Management Services for Business

Having the right Call Management Services and utilizing its call control tools will give you back the time.

When you invest in a Call Management service for your company, not only do you save time and money, but you also choose a call management system that organizes your call flow to optimize efficiency. Gaining time and peace of mind is vital if you are to remain focused on your company development efforts; with an effective Telephone Answering Service, you can monitor every minute.

Easy applications such as ring groups and personalized prompt menus are there to help promote improved internal and external connectivity. Allowing callers to contact the right agents and providing those agents the versatility and personalized communication resources they need indicates that you are a serious business that acknowledges the patience of your caller and the workload of your employees.

There’s nothing more annoying than calling a company and getting your call dropped, not being replied to, or you’re left to sit forever. One of the secret and undetected lacks of sales is calls like this! The client is setting down the phone and contacting the rival. Installing a competent call management system is a must in today’s business environment. Not sure yet?

Here are some of the advantages of investing in a qualified call management system.

1. No Missed Business Calls 

Many of you would have moved online and must use successful means of monitoring visits to your website. Just wait a minute! If you’re a first-time entrepreneur, you can’t afford to lose a single business call lost is a lot of business potential. These business calls can be taken by clients, investors, etc. A company call management system is a perfect way to get this project rolling.

It gives you all the choices to verify which calls have been missed and which your team has selected. You should follow up on the calls you missed to increase transaction rates and market contact.

2. Project a Professional Image

If you’re a small start-up business with just a few workers or a massive corporation, your future buyer doesn’t need to know that! They want immediate help and service. From day one, project the picture of a well-established organization. The first contact the customer has with you is a greeting on the phone and a skilled voice delivering a welcoming message and promoting the brand is a perfect start.

3. Make a Nice Wait For Your Caller

Allowing clients to hold on for extended periods results in dissatisfaction and eventually loss of revenue. Call management systems will keep them up to date with the waiting period and give them alternatives to choose from to pick the right department they want. If the wait is longer than anticipated, you will use the system’s recording feature to advertise new items, provide updates on promotional offers, opening and closing hours, and other information to keep the customer entertained.

4. Track The Answer And Response Services

Using a call management support system, you can access useful statistics on success tracking. If you know how long the normal response time is? Find out how long the typical call takes and whether the client’s question has been answered correctly. Get precise statistics for how many calls you receive at various times of the day, so you can prepare for surges and quieter intervals.

Getting this knowledge handy will help you to properly enforce strategies, improve employee preparation, and set success expectations that will work for servicing your clients quicker and smarter.

5. The System Works After Hours Too

Missing hours of calls means lost business! By supplying clients with a professional voicemail machine, they will leave a message within hours to be delivered to the right employee through e-mail. The customer will then be approached with a solution to their problem during working hours.

Any solution that streamlines customer service calls and makes them feel like they’re providing top-notch and meaningful support is a must-have, no matter how big the company is.

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When the quality of a whole operation beats expectations, you’re on the road to growth and prosperity. Make call management work for you and provide the staff with the resources they need to continue delivering quality support so that the clients can keep relying on you for reliable, competent service.

Remove frustration from an incomplete business phone service. Learn how HARTLEYS can be part of your development plan with quality services and customized messaging solutions.

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Dream Job – Get Paid to Commute to Work on an Electric Scooter in Ireland

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Dream Job - Get Paid to Commute to Work on an Electric Scooter in Ireland

Who loves the morning commute? Nobody! But it’s there and a proper pain for most people. Also, it’s not cheap.

Now, imagine a situation where you can get paid for commuting to your job. Imagine receiving €1000 each month to become a professional commuter.

There is a company in Dublin that is offering this chance of a lifetime. They will pay you €1000 and you don’t have to do anything special. You just need to go to work and back each day just like you do now. Their name Is Green Electric Scooters. They are offering €1000 a month to 5 applicants. The only thing these chosen few need to do is log their experiences when they make their regular daily commute. Here is a direct link to the job application.

Details of the Job

Each chosen commuter will be paid €50 each day. They only need to log their experiences of 20 return commutes in one month to qualify for the €1000 a month offer. As the name of the company implies, it is an electric scooter company. They are conducting a study to figure out the time it takes to make the daily commute using an electric scooter and compare it with making the daily commute using a private car or public transport. The other experiences that need to be logged include work productivity, levels of motivation as well as overall attitude when using another mode of transportation.

As per the job description, the commuters will have to be a part of a number of experiments during these 4 weeks. These experiments have been designed by the company to compare transportation using private cars, public transport and electric scooters. It will log various factors such as productivity, fatigue, sense of enjoyment as well as stress levels.

All the participants are required to participate in a video call before and after the experiment in order to make sure that they are aware of the things they are expected to do. They will also have to answer a verbal questionnaire detailing their overall experience. The exercise spans 4 weeks and after the end of 4 weeks, each of the chosen commuters will get €1000 for participation.

Electric scooters have become extremely popular in countries where they are allowed to be on the road. The Irish government is currently reviewing the laws and general expectation is that electric scooters will be made legal for transportation in one manner or another by the end of 2021.

Cormac Reynolds, who works for Green Electric Scooters, said that the number of people who want an easier and faster commute, is increasing. Electric scooters are not only greener but also a faster and cheaper form of transportation. The city of Dublin has a lot of things going for it but public transportation isn’t one of them.

He also said that this exercise will provide them valuable insights into a commuter’s experience of completing their daily commute on an electric scooter in various circumstances. It will give them the data they need to confirm certain theories regarding the use of electric scooter as well as allow them to create a better product. He also encourages people to apply the position of a professional commuter by clicking on the link above or to share this information with others who might benefit from it.

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Enterprise Architecture: goals and its benefits.

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Enterprise Architecture: goals and its benefits.

What is enterprise architecture?

Enterprise architecture (EA) is defined as the practice of analyzing, designing, planning, and implementing enterprise analysis to effectively conduct business strategies. It assists business structure, IT projects, as well as policies, to gain aimed business results. Besides, it also helps to stay at the head of industry trends and break down applying architecture theory and practices which are also known as enterprise architectural planning (EAP).

According to the Enterprise Architecture Book of Knowledge (EABOK), EA started in the 1960s, derived from “different architectural manuscripts on Business System Planning (BSP) through prof. Dewey Walker.” One of the students of prof. Walker’s (John Zachman) is able to formulate those documents into a more structured format of EA.

While computer systems were just taking hold in the workplace, the EA framework arrived as a reply to the increase of business technology, especially in the 1980s. Companies rapidly feel they would require a plan and long-term strategy to uphold the speedy growth of technology, and that stands true.

To confirm the business is classified with digital transformation strategies and technological growth, modern EA strategies now prolong this philosophy to the whole business, not just IT. EA is particularly beneficial for the large business going by digital transformation because it moves on fetching legacy processes and applications together to make a more seamless environment.

Goals of enterprise architecture

EA is led by the organization’s business demands- it assists to arrange how information, business and technology stream together. It has become primogeniture for businesses that are attempting to sustain with new technologies like IoT, cloud, machine learning, and other emerging trends that will stir up digital information.

The process is led by an “extensive picture of the whole enterprise from the aspects of owner, builder and owner.” According to the EABOK, dissimilar to other frameworks, it doesn’t attach a formal documentation structure; instead, it’s chosen to provide a more holistic enterprise scene. However, you can get information on BlueDolphin.

A well EAP strategy thinks about the latest innovations in business methods, information systems, organizational structure, and technologies. Additionally, it will also comprise standard language and outstanding practices for business processes, attaching exploring where processes can be undivided or removed throughout the organization. The final goal of any EAP strategy is to develop the efficiency, credibility, and timeliness of business information.

Benefits of enterprise architecture

EA provides support for re-organization, re-designs, particularly during significant organizational changes, aggregates, and acquisitions. Moreover, it’s substantial for bringing more order into the organization by standardizing and compressing processes for more consistency.

Moreover, it is applied in system development, decision-making, IT management, and IT risk management for removing errors, security breaches, and system failures. It can further help businesses navigate complex IT structures or make IT more available to other business units. 

According to CompTIA, the essential benefits of EAP are following:

  • Approving more open cooperation between IT and business units. 
  • Allowing business the capability to prioritize investments
  • Ensuring it more simply to appraise subsisting architecture against long-term goals
  • Building processes to appraise and procure technology
  • Offering extensive view of IT architecture to entire business units apart from of IT
  • Assuring a benchmarking framework to compare effects against other standards pr organizations 

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HEALTH

Exactly What You Need to Know Before Trying Orangetheory in 2021 — Including the Price

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Exactly What You Need to Know Before Trying Orangetheory in 2021 — Including the Price

You’ve probably heard of, or seen an Orangetheory fitness studio. The interval-based workout franchise, which is the brainchild of physiologist Ellen Latham, has exploded in recent years and now boasts more than 1,200 locations worldwide.

While the name Orangetheory is cool in and of itself, there’s actually quite a bit behind it. Read on to have your questions answered about how much classes cost, what’s involved in each session, and what you’ll ultimately get out of a membership.

What Is Orangetheory?

To get the most out of your workouts, you’ll need to buy into the gym’s so-called Orangetheory, which is based on the physiological theory of “Excess Post-Exercise Oxygen Consumption,” or EPOC, also known as the afterburn effect. Basically, the goal of any sweat session at OTF is to train within the “Orange Zone,” a target heart rate, for 12 minutes or more. Doing so is said to improve your endurance and overall fitness. With the afterburn effect, you will continue burning calories at an elevated rate even after your workout is finished.

What’s Involved in a Typical Orangetheory Session?

During your one-hour interval workout at OTF, you’ll be coached through both cardiovascular and strength exercises. A typical class is split between the rowing machine; the treadmill, bike, or strider; and the strength floor, where you’ll train using TRX suspension straps and free weights. At the end of a sesh, OTF claims you will have burned upwards of 500 calories!

Is There Any Special Equipment Involved in Orangetheory?

The short answer is yes. To effectively monitor your heart rate, OTF uses its own heart-rate monitors. Once you are equipped with the OTBeat Core (a chest strap), the OTBeat Burn (which can be worn on your wrist, forearm, or bicep), or the OTBeat Link (which can be connected to your Apple Watch), your individual heart rate is displayed on screens around the room. You’re only competing with yourself, however, since again, the goal is to hit the Orange Zone for at least 12 minutes of your workout. Fun incentive: for each minute you stay in the Orange Zone, you earn a “Splat point,” which can be tracked via the app.

How Much Do Orangetheory Classes Cost?

Membership rates vary depending on where you live. We talked to Orangetheory, and they told us there’s a range of membership packages to choose from, from Basic (four classes for $59/month) to Elite (eight classes for $99/month) to Premier (unlimited classes for $159/month). These are just estimates, so it’s best to connect with a studio rep to discuss a plan that works for you; other premium locations, such as in Manhattan, Brooklyn, Washington DC, Chicago, Los Angeles, Austin, and Dallas, cost more. If you live in Manhattan, you’ll have to shell out $199 for an Elite membership and a cool $279 for the Premier.

No matter which level you go for, no annual contract is involved. Phew! And you can take additional classes at a discounted rate once you purchase a membership; the average cost of a class is $28. It’s also worth noting the heart-rate monitors require an additional fee; between $5 and $10 for a rental, and between $69 and $129 to purchase. The good news? Anyone can try a free introductory class. And there’s an app for that, too, and for booking future sessions.

What Else Do I Need to Know?

All this stuff about heart rate and points and interval training zones may sound intimidating. But the truth is, since your results are individually tracked and assessed, Orangetheory classes are designed for all fitness levels. The classes are led by coaches who are there to motivate you to be your personal best and reach your fitness goals. No matter where you start, OTF claims you will see increased energy in one month, “amazing results” in three months, and the start of a “new you” in six. Sounds like it’s worth a try!

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