Playing on the phone is an old idea. In 2003, Nokia launched N-Gage, which looked like an integrated game controller. It did not work very well. Thanks to the Razer, Asus and Xiaom devices, this concept has recently reappeared. Now, Xiaomi has released his phone for the second generation of games called Black Shark 2.
Black Shark 2 has many features that make it ideal for flying games. It is also affordable and starts at $ 420 for 128 GB of memory and 6 GB of RAM.
But I’m more than ever convinced that anyone needs a gaming phone, even if it’s a good example.
What do you like?
Beautiful design for games on smartphone
I used Black Shark 2 to play different games, which was comfortable compared to other smartphones. This is due in large part to the intelligent design of Xiaomi.
Its upper and lower edges allow your thumb to rest without touching the screen horizontally. It also has an excellent metal and cooling case that allows the Snapdragon 855 processor to dissipate heat. Similar phones can get hotter, Black Shark 2 has always worked very well with me.
Touch the list
In addition to the general design, Xiaomi has added an update for high-frequency touch sensors. The screen refreshes at 240 Hz, allowing the device to react immediately to touch.
The answer is clear in the games and the user interface. The navigation menus are particularly dynamic.
In theory, this should also give you an edge in competing for multiplayer games. I’m not good enough to try it on any portable game. But I imagine that a mobile MOBA reader will be interested.
Large battery and powerful processor
With the Snapdragon 855 and Adreno 640 graphics processor, Black Shark 2 is powerful enough to handle all mobile games. By default, Call of Duty Mobile is configured with the highest visual settings and implemented without problems. It’s the same processor / GPU you get for 800 pixels by 4 pixels when it will be released later in October.
The Snapdragon 855 consumes more energy than previous generations of this chip. Xiaomi helps her with more than 4000 mAh battery. Black Shark 2 passes easily without recharging every day. If you use less power, you will probably spend more than 36 to 40 hours before the 0% battery is discharged.
What you do not like
No expandable memory
Black Shark 2 has suspicious signals. One of the major problems is the lack of expandable storage space. The internal memory starts at 128 GB, which is fine. However, games can take up a lot of space and I always want to be able to add more with a microSD card.
MicroSD card prices go down quickly and you do not have to worry about a long video that unexpectedly takes up all the space available on your device.
60 Hz display
Another great feature that is missing is the high-refresh screen. Xiaomi uses OLED 60Hz. It looks good and 60Hz is suitable for most games. However, for Razer Phone 2, there are more phones with a maximum frequency of 90 Hz or 120 Hz.
If games are compatible with these higher refresh rates, it is clear that leveling will increase. But getting around and sailing at 90 it is a much better experience.
Black Shark 2 uses the Xiaomi JoyUI Android Mask. This is mainly an Android arrow, but with the ability to grab what is called Shark Space. You can activate Shark Space using a dedicated hardware button, which is a very useful game mask. Close all other tasks for better performance. Shark Space also offers simple shortcuts for taking screenshots and video games.
But Joyce has some disappointing bugs. Although the screen responds normally, there are often significant delays that are not the result of anything. I often have to wait for the keyboard to arrive.
The fingerprint scanner on the bottom screen is another nice feature with some exotic features. Sometimes the system simply does not work. I put my thumb on the scanner and take no one. I need to put my phone on standby, the scanner will work after reactivation.
Sebastian was born and raised in the busy city of Abbottabad. As a journalist, Saad Mushtaq has contributed to many online publications including the PAK Today and the Huffing Post. In regards to academics, Saad Mushtaq earned a degree in business from the Abbottabad UST, Havelian. Saad Mushtaq follows the money and covers all aspects of emerging tech here at The Hear Up.Thanks
A Comprehensive Overview of Customer Satisfaction
Customer satisfaction is a crucial indicator of loyalty. However, it’s essential to remember that it’s not enough. It needs to be paired with NPS and CES, measuring different aspects of customer experience.
CSAT surveys use a simple rating scale and require low effort from respondents. They also produce numerical data that is easy to interpret.
Customer satisfaction is a metric.
Understanding what is CSAT, or Customer Satisfaction, is crucial for any business to assess their customers’ happiness with their company or product. It provides valuable insights into areas that require improvement, allowing them to enhance their goods and services and ultimately drive customer retention and loyalty. Using an external customer satisfaction survey company to conduct CSAT surveys can save time and ensure unbiased results. These companies will work with you to design a custom approach and methodology tailored to your specific needs, ensuring your CSAT survey captures the most relevant feedback. They will also assist you in developing a plan for analyzing your feedback, transforming raw data into actionable insights that can guide your decision-making and improve your customer experience.
Customer Satisfaction Index (CSI) measures overall customer satisfaction, including quantitative and qualitative data. It considers several factors: product quality, support effectiveness, and brand perception. The CSI score is an excellent benchmark for evaluating customer loyalty and retention.
It can assist businesses in identifying areas that require improvement and improve their goods and services. To increase your customer satisfaction, you can use a variety of tactics, such as analyzing customer feedback, improving navigation and design, implementing a knowledge base, streamlining processes, and more. However, a critical factor in customer satisfaction is understanding what customers say.
CSAT focuses on customer satisfaction with a specific product or service, so it can be more challenging to compare across different business units. Regional differences in customer responses can also impact it. For example, a user from Australia may rate the quality of your service differently than a user from the United Kingdom.
A focused survey is the most efficient way to gauge client happiness. Typically, it consists of one question and a five-point scale that customers can choose from. A four or five is regarded as a decent score. A score of 1 to 3 indicates dissatisfaction, while a score of 2 or below is neutral.
It is a crucial indicator of customer loyalty.
Customer satisfaction (CSAT) is a crucial indicator of customer loyalty, but it should not be the only KPI businesses track. CSAT focuses on the happiness level of your customers, but it doesn’t necessarily tell you what they’re willing to do for you in return. Personal life experiences and agendas can also influence it.
Companies use CSAT surveys to gauge buyers’ perceptions of their products, services, and overall experience. They can take many forms, from simple number-driven scales to verbal responses and symbols such as stars or emojis. Some use open-ended questions to identify specific pain points. The results inform the development of new products and services, improve existing ones, and enhance the customer experience.
The benefits of CSAT include improved product quality, reduced churn, increased customer lifetime value, and increased referrals. It can also help you avoid acquiring new customers, up to 30 times as expensive as keeping existing ones.
One drawback of CSAT is that it’s often based on a one-time reaction to an interaction or event. Most people who respond to a survey are likely to be on the happy or unhappy end of the spectrum, which can give you an inaccurate picture of your customer base. Moreover, it can be challenging to collect data from those who have had a neutral or negative experience.
Using CSAT can also be an excellent way to monitor recurring issues in your customer support processes. For example, if you make significant changes to your interface design or software, a quick CSAT survey can reveal how well customers adjust to these changes. In addition, a regular check-in can help you detect early signs of churn and take corrective action before they escalate into full-blown dissatisfaction.
It is a crucial indicator of customer satisfaction.
One of the most extensively used and frequently benchmarked customer experience measures is customer satisfaction (CSAT). It measures buyer happiness using a simple question and can be easily compared to competitors. This metric can help companies identify problems and focus their retention efforts to prevent churn.
CSAT surveys are easy to design and implement, and the results provide valuable information about your buyers’ experiences. You can use a pre-defined rating scale or let your buyers select from various options. Most businesses use a 3-, 5-, or 7-point scale. Whatever rating scale you choose, defining what you consider a positive score is essential. It would help to determine how often you want to measure CSAT. Ideally, you should survey customers with similar backgrounds to compare results over time.
While a positive customer experience is good for business, it is essential to understand what causes dissatisfaction. Dissatisfied customers are more likely to leave and write negative reviews online. They may even share their bad experience with friends. To avoid these adverse outcomes, it’s vital to identify customer pain points and resolve them quickly.
The Net Promoter Score is an additional widely used statistic (NPS). This single-question measure of customer loyalty can be collected through a customer feedback survey. NPS is an essential metric for Customer Support teams because it focuses on a product or service and can predict future buying behavior. However, it can be challenging to distinguish the impact of pricing, product performance, and brand on NPS scores.
Although both CSAT and NPS are helpful metrics, it’s important to remember that they have different limitations. While both rely on self-report data, they are vulnerable to bias. Self-report data can be influenced by personal mood, life events, and other factors that have nothing to do with the quality of a product or service. Additionally, CSAT is a macro view of a customer’s experience and does not capture nuances or granularity.
Harper Harrison is a reporter for The Hear UP. Harper got an internship at the NPR and worked as a reporter and producer. harper has also worked as a reporter for the Medium. Harper covers health and science for The Hear UP.