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How Live Chat Service Helps Connect Businesses with Customers

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How Live Chat Service Helps Connect Businesses with Customers

The business sector of today’s economy is more of a digital than physical. Presently, we run promotions and advertisement using the digital marketing options, we send official and corporate through the digital mail platform, quotes and cost of goods and services are done with software and applications even as a proliferation of eCommerce on the internet is massive and amazing.

Now, most businesses have websites with which they display the service and products they sell. These websites are like offices to take orders from internet users that visit on a daily basis. However, many prospective clients and customers do not get the fast response required from customer support representatives of such companies or businesses.

It has been recorded and reported that the average response time of emails sent to the business email address is 12 hours while the response time of businesses to clients and customers from social media business pages is 10 hours. Many websites take up to days to respond to inquiries sent by clients and customers and this causes loss of a customer to websites with better response all through the day.

The live chat service helps connect is the solution to problems and losses incurred by low responses. In this article, I will explain some benefits of having live support chats linked to your website for an increase in sales through a boost in customers.

  • Sales and Revenue Boost

It is only expected that a customer or client that gets a fast and credible response on the live chat of the business website will mostly buy and place an order for products and services. Most customers need to be reassured that they will get the best of service they are hoping for before making an order and with fast live chat service to assure and offer them the confidence needed, sales will increase for skyrocket revenue.

  • Customer Satisfaction and Trust

Every business that fails to satisfy its customers and client will soon be forgotten in this highly competitive business environment of the 21st century. A responsive live chat service that is online 24/7 to respond to questions asked by clients from various regions and time zones of the world will earn the trust of customers. Customers’ trust and satisfaction will bring referrals increase in new customers while trust helps to give existing ones.

  • Reduces Marketing Cost

It is important to say that most businesses lose out on major opportunities to make huge sales because of a responsive live chat service. Companies of various kinds spend thousands of dollars to run campaigns on Google, pay SEO experts to rank their business website and even social media adverts but fail to maximize the impacts of these advertisements because most individuals that are directed to their website are turned down by a frustrating customer support service. You can cut down marketing costs from now if you will increase your response rate through the use of customer live chat service.

  • Website Customer Experience and Data

One very important benefit of installing and incorporating a live chat service into a business website is that it helps to popularize the website in that customers will make referring friends and families to the website while also keeping it as a place to visit for purchase of products or service. It also helps to gather data of most customers that send mails, messages or live chats. The data of these customers and clients will expose what most of them want and this will help the business work along with that manner.

BUSINESS

Appy Pie Chatbot Offers Codeless Development to Help Businesses Create Chatbots in Minutes

Umar Nisar

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Appy Pie Chatbot Offers Codeless Development to Help Businesses Create Chatbots in Minutes

Most businesses are creating chatbots to connect better with their users. However, even in this digital age, most of them don’t know how to code. With the increasing popularity of chatbots various business owners, marketers, content specialists, and digital strategists who don’t have any technical knowledge want to learn how to make a chatbot.

In this article, we will help you learn how to make a chatbot with zero programming skills and absolutely no technical knowledge.

How to Make a Chatbot in a Few Simple Steps

In this article, we will help you learn how you can build your own chatbot in 5 simple steps without coding a single line.

  1. Get a Chatbot Builder: To create an excellent chatbot for your business you need a chatbot building platform. Here are the five major features that you must look for.

  2. Ease of use – The chatbot builder that you use to make your own chatbot should be easy to use, quick to learn, intuitive, and not need any coding.

  3. Powerful – The chatbot builder should have a wide range of effective features and advanced capabilities.

  4. Support – The chatbot builder should provide you with the support team to help if you get stuck.

  5. Affordable – The chatbot builder should allow you to use and test the basic version for free, and then upgrade the plan and pay to get more features.

  6. User base – Find the chatbot builder that is popular and used by most businesses already

You can go for Appy Pie’s Chatbot Builder as it is one of the most popular chatbot building platforms. It offers an easy to use interface and allows you to build your own chatbot without using any coding. You don’t need to be technically trained to be able to use this excellent chatbot builder. Just a few clicks and your chatbot becomes ready to use.

We will talk about this chatbot builder later in detail. Let us first continue with the steps for creating a chatbot.

  • Identify the Opportunities: Before you start creating your chatbot, you must understand the opportunities for chatbots. You must first figure out what type of tasks you want to automate. You can consider artificial intelligence solutions based on two criteria – Data Complexity and Work Complexity. This analysis results in four activity models.

  • Effectiveness
  • Expertise
  • Innovation
  • Efficiency

If you know what you want from your chatbot and why you are creating it, you will be able to design the best conversation flow and place your chatbot better.

  • Understand the Goals: Make sure you know what the customer wants from your chatbot and what they can do based on your product. Finding an answer to these questions can help you create meaningful chatbot conversation flow and meet the targeted goals. This also helps the chatbot designer program the chatbot well.

  • Design a Chatbot Conversation: There are two types of chatbot interactions – structured and unstructured. As per the name, structured interactions offer the logical flow of information and include menus and choices for the users. The unstructured type, on the other hand, offers freestyle conversations with plain text. Interactions with family, friends, colleagues, etc. can be categorized under the unstructured segment. When designing chatbot conversation flow, make sure that your script and conversation topics are close to the service provided by your chatbot.

  • Build a Chatbot: Once done with the conversation flow, you can start creating your own chatbot. Let us now talk about the recommended chatbot building platform – Appy Pie Chatbot. The software offers various amazing features to help you create an excellent chatbot in just a few clicks and serve your customers better. It helps your brand stand out and delivers an excellent user experience.

Why Use Appy Pie’s Chatbot Builder to Build Your Own Chatbot?

Appy Pie’s chatbot builder helps businesses create excellent chatbots that help their users check basic information instantly. The software allows you to create your chatbot conversation flow in different languages. This helps your users from different locations can interact with your chatbot in their preferred language. For example, if you are creating a chatbot for a real-estate business, your users can check the details of the properties nearby in the language they are most comfortable with.

Here are the few major features that Appy Pie’s Chatbot Builder offers. Let’s take a look:

  • Easy to use Interface: Appy Pie’s chatbot builder provides you with an easy to navigate chatbot interface that you can use to build your own chatbot. With the simple interface of the software, you can make your chatbots both, mobile and desktop-friendly in just a few clicks.

  • Customized Chats: With Appy Pie’s chatbot builder, you can customize the chats as per your business requirements. It helps you make the chat content more appropriate.

  • Audience Targeting: Appy Pie’s chatbots help businesses target their audience as per the location. Users interacting from different locations can chat with the chatbot in different chat content that is better suited and more relevant.

  • Transfer to Live Agent: Appy Pie’s chatbot initiate chat with the users, gather their details, assist them with what they need, and transfer the chat to live agents for further assistance if required.

  • Booking Appointments: Appy Pie’s chatbot builder comes with an inbuilt feature of booking appointments. This saves your users from waiting in a queue and book a slot as per their convenience. and your availability.

  • Customized Designs: Appy Pie’s chatbots offer you the flexibility of design customization. You can change the design and layout of the chatbot as per your business preferences. Also, you can add these chatbots to your website’s landing page or use them in the form of widgets.

Appy Pie’s chatbot builder helps you create your own chatbot without coding a single line. The software is quick and offers multiple advanced features as mentioned above. It allows businesses to work round the clock and remain available for the users all the time.

Appy Pie’s chatbot builder is an affordable chatbot building tool available online and it doesn’t even need any specialized hiring or training. It helps you save up on two major commodities, time and money!

Appy Pie’s chatbot builder allows you to create chatbots for various kinds of businesses like travel, banking, HR, insurance, real estate, education, agency, media, hospitality, and many more.

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BUSINESS

How Lily Adrianne found her passion for property investment in New Zealand

Umar Nisar

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How Lily Adrianne found her passion for property investment in New Zealand

At just 27 years Lily Adrianne, a model from New Zealand, owns 11 properties.  After buying her first house in Auckland at 24 years she was motivated to buy even more property.  Life wasn’t always so easy. Before she found success, she was broke with a destructive boyfriend. It wasn’t until she had the courage to try modeling that she was able to break free from her boyfriend and earn her freedom.

However, Lily explains she plans to embark on a new venture in the property investment called house flipping. The practice has over a decade’s long history, with many investors assuming it’s an easy way to make a quick buck. Is it true? Here we demystify the myths.

What is House Flipping?

It’s a real estate investment strategy that allows the investor to purchase property, not in use, to sell it for a profit. The profit results from price appreciation from a booming real estate market or capital improvements made on the property. For example, an investor may purchase a property in a high-end neighborhood, make renovations, and offer it at a price that reflects the new upgrades. Investors who use this strategy generate a steady flow of income by performing frequent flips.

Myths about House Flipping

It’s easy to Flip Houses

The truth is that if you don’t know what you’re doing flipping houses can be a big challenge. According to new research, only 3% of homes sold during the recent New Zealand property market boom were flipped with 14,588 properties being resold within six months out of the 647,133 homes sold between 2013-2018.

In addition to fluctuating housing prices, the investor has to find trustworthy contractors to do the work on time and sometimes even insurance claims experts. If the work isn’t done correctly or on-time it can derail the entire project.

House Flipping is a Get Rich Quick Scheme

While the practice can help build wealth, you may not realize profits immediately. Many investors overlook costs such as interest costs, legal fees, renovation costs, and real estate fees, which have to be factored in the final selling price.

Income Earned is Not Taxed

This is another myth that lures first-time investors into the practice. On the contrary, any investor trading properties on a large scale is liable to pay income tax. The government has also imposed another tax called bright-line tax on properties sold within five year of purchase. What’s more, if you have a history of buying and selling properties, you may be liable for other types of tax.

House Flips can be Done Quickly

Many investors assume that home improvement projects can be done in a month or less. On the contrary, house flipping is a complicated process that can be extremely time-consuming. You have to deal with permits, homeowners insurance, title insurance, taxes, closing costs, special assessments, and more sometimes. Experts who can flip a house in a month have plenty of experience and knowledge.

High-end Properties Generate More Profit

On average, an investor can only make $30,000 from a house flip. This means flipping a more expensive house doesn’t always mean more profits. Conversely, such properties incur higher holding costs because you have a limited target demographic.

Final Thoughts

Lily has shown that it’s possible to reinvent yourself and property investment is still a booming business. Avoid the myths above and you will be well on your way to earning a good living from flipping houses.

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BUSINESS

The Top Frequently Asked Questions About Melamine Tableware!

Umar Nisar

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Top Frequently Asked Questions About Melamine Tableware!

Melamine is a durable material that makes for beautiful products including dishwares and more. Before you purchase a new set of plates, bowls, or other products, it’s good to gain some knowledge about this versatile material.

We’ve compiled some of the most frequently asked questions about melamine dishwares along with some answers, so read on to learn more.

What is Melamine?

Melamine is a durable, organic-based material that’s used to make a variety of food-safe products. From plates and cups to bowls and cooking utensils, this material is durable, heat-resistant, and practically impossible to break which makes it a popular option for cooking and serving food.

There are many perks to using melamine, including that it’s extremely easy to clean and has anti-bacterial properties. It’s the best quality food-safe plastic material on the market today, which makes it a favorite among professional and home cooks alike.

You’ll find melamine that looks similar to ceramic or porcelain, but it’s much easier to handle and won’t shatter when dropped. Our melamine can handle heavy use and won’t show scratch marks or chips.

Is Melamine Safe to Use?

Melamine dishwares are usually food safe and BPA-free. This means that no harmful chemicals will seep into your food, since the products are food-grade and rigorously tested. Our melamine products are extremely safe when using them to serve food, however, they should not be used in a conventional oven or microwave.

If melamine comes into contact with direct heat, its integrity can be compromised. However, you can clean melamine in the dishwasher with no problems whatsoever.

Will Melamine Break?

One of the reasons many in the foodservice industry prefer melamine is because this material is exceptionally difficult to break.

While there may be instances of some melamine dishwares chipping if handled improperly, your plates, bowls, and other products will not shatter if they’re dropped accidentally.

Chine and porcelain can easily break or show chips if they’re dropped or abused. With melamine, your dishwares will last much longer since they won’t break, saving you money and time.

Porcelain dishwares need to be replaced much more frequently than melamine. Since melamine doesn’t show fork marks and scratches, it’s a prime option for restaurants, hotels, and other industries where food is served to the public.

How Does Melamine Handle Hot and Cold Temperatures?

Since melamine is an insulator and not a conductor, it requires very long-term exposure to heat before the material’s properties start to change. Most products stay cool to the touch, even when serving hot food. That’s because the food will not produce enough heat for an extended period to change the temperature of the melamine.

As a server, you can handle melamine easily without worrying about burning your hands like you would with some other types of dinnerware. You can also use melamine kitchen tools, such as serving spoons to handle hot soups and other hot food products.

Melamine is also excellent for buffets and cold foods since it’s a terrific insulator. You can use melamine food pans for cold products like deli foods, salad bars, and much more. Add some ice to your melamine product to keep plated items cold.

Where Would I Use Melamine Dishes?

Since melamine is exceptionally lightweight and durable, it’s a popular option for use in a range of commercial settings. You can use our melamine dishes in restaurants, hotels, aged care facilities, catering, and much more.

Choose a product that has a sophisticated look that’s similar to handcrafted ceramic to give your presentations an upscale look. Since this material won’t break, it’s a great choice for serving kids, the elderly, and in places with a lot of activities such as amusement parks. With its durability and lightweight feel, it’s a smart choice for a wide array of outdoor or high-volume applications.

How Should I Care for Melamine Dishwares?

To keep your melamine looking new, there are a few things you can do to extend its lifespan. If you want to soak your melamine before putting it in the dishwasher, use high-quality dish detergent and allow it to soak for as long as you need to.

Avoid using serrated knives on melamine, as this could damage the protective coating. Never use melamine products in a microwave or a conventional oven.

Do not use harsh abrasive cleaners on your melamine. You should also avoid using metal scouring pads or steel wool. Instead, use a dish towel or a light-duty scrubbing pad without any abrasives.

Don’t use chlorine bleach on melamine. If you treat your melamine products with care, they should last for many years before you need to replace them.

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