Are you looking for location-tracking technologies? Nowadays, we can easily track someone’s location in different ways. In this post, we will discuss the basics of location tracking and some popular ways to do it. Read the complete post to learn more about them.
You must have heard about the RFID warehouse system used by business organizations. Once you attach RFID tags to your items, you can easily track them and count inventory. We will talk about them later in this blog. Let’s discuss location-tracking technologies one by one.
- GPS Technology
Global Positioning System is the most popular technology in the world right now for location tracking. Here, we get signals straight from a satellite for precise location mapping. GPS is highly accurate and can get you a real-time location anytime. You can consult with an expert to learn more about them.
- Global Navigation Satellite System
Global Navigation Satellite System is also reliable for location tracking. Almost every developed country has their satellite for location tracking. You can use that facility for exact locations. It will significantly improve the accuracy and availability.
- Cell Tower Tracking
Cell tower triangulation is a popular method to locate a person using a mobile network. Depending on the strength of cell towers, it can take less or more time. This is your best option if you want to locate someone using their mobile.
Have you heard about the Wi-Fi positioning system? WPS is a hugely popular technology that can access your database and find your location. Those who want to track location indoors or in an urban area should look for a WPS system.
- Bluetooth Low Energy
Bluetooth Low Energy beacons are small devices used for Bluetooth transmission and signalling. Once you detect the signal, you can find out devices nearby of the signal. Different retail shops are using this technology in their shops.
We all have used NFC or Near Field Communication technology in the past. Mostly we use this technology for communications. Experts say we can also track someone’s location in real-time. We can use this technology to access any person in a commercial setup.
When discussing popular tracking technologies, how can we ignore RFID technology? Radio Frequency Identification can be used for RFID retail inventory. Here, you need to attach your items with RFID tags. You can track and manage your products easily with the software. Look for professional help installing basic RFID technology components in your place.
- Inertial Measurement System
Do you know about IMUs? The inertial measurement system uses sensors like accelerometers and gyroscopes to track location and orientation. We can track signals and find their location with other technologies like GPS.
- Ultra Wideband Technology
Finally, we can use ultra-wideband technology for precise positioning and tracking. People use them for asset tracking, indoor navigation and other works.
We can use many more technologies to track an item or a person. We have discussed a few of them here in this post. You can consult with an expert to learn more about them in detail.
Queuing Software vs. Traditional Queues: Which Is More Effective?
Queuing software and traditional queues both serve the purpose of managing & organizing customers in a sequential manner, but they have distinct advantages & disadvantages. However, the choice between smart queuing and traditional queues depends on specific needs and circumstances. So to make an informed decision, you should consider the efficiency, customer experience, cost-effectiveness, scalability, and adaptability to various industries and scenarios.
In this write-up, you will get deep insights about the traditional queuing approach and the modern smart queuing solution. Let’s start the comparison guide and figure out which one is effective for you.
The following are the differences between traditional and smart queuing software.
Traditionally, when a customer wants to avail of any product or service, he/she must stand in a queue and take a physical token. This token indicates the queue number when it is the customer’s turn. The staff member verbally calls the customer with the assigned token number. After the customer has waited a long time, he/she goes to the counter and uses the service. Here are some pointers given below on the traditional queuing process:
People are generally familiar with the concept of forming a queue line and waiting for their turn to avail of services. It is simple to implement and widely understood by customers, whether they are going in a large or small organization. The queuing process remains the same and is widely followed.
Traditional queues involve people physically waiting in line, whether it’s at a retail store, a bank, or a hospital. This can be effective in situations where in-person interactions are necessary but at the same time, it’s a very time-consuming and hectic task.
Staff allocation in traditional queues can be a challenging task. The business owner has to allocate staff or resources in consideration of changing customer demand and footballs manually. This leads to double booking and customer dissatisfaction.
Traditional queues struggle to handle fluctuations in customer traffic. This leads to customer dissatisfaction.
Traditional queues can be less efficient at managing wait times, and even physical customer queue lines are improperly organized. Customers or tasks are served on a first-come, first-served basis, which may not always match with task priorities or customer urgency. This leads to customer dissatisfaction with the business services.
In the advanced technology era, almost every business process gets automated but sometimes customers still have to wait to avail of the services. However, with the help of a smart queuing solution, this problem can be solved. This software allows customers to remotely join the queue lineups and get a real-time update on the queue status. Here are some pointers given below on the smart queuing process:
Cloud-based queuing software automates the queuing process, which allows customers to join a virtual queue without physically waiting in line. This can be done through websites, mobile apps, or self-service kiosks. The software automatically sends real-time notifications to the customers when their turn arrives.
Customers can secure their spot in the queue remotely, which reduces the need to be physically present on the business premises. This is especially beneficial in situations where social distancing or remote access is preferred, such as during a COVID-19 pandemic.
A robust waiting queue system enables better resource allocation. It can dynamically assign staff or resources based on real-time demand data, which boosts staff productivity as well as business image.
An all-in-one queuing solution elevates your overall business productivity and efficiency. For example, it facilitates virtual queuing, which gives extra time to staff to do other crucial tasks instead of managing the customer queue lines. This improves staff productivity and builds a greater experience for customers.
The system has the ability to record customer data in its secured database in a single place. It provides access control and multi-level authentication for securely managing the data. So, there is no stealing of any information, which can impact the business’s reputation and customer experience.
Queuing software can easily adapt to changing demand. Whether it’s a sudden rush or a slow day, the system can efficiently adjust the customer’s flow and ensure that resources are optimally utilized.
In this section, we will see and know the advantages of using robust queue management software.
Most customers drop the idea of purchasing the products when they see the long queue lines in the business premises. However, with the integration of queue management software, customers no longer have to wait for long hours. It automatically notifies the customers about their average waiting time and updates real-time queue status information. This reduces customer frustration and perception of long waiting times on the premises.
The queue management software offers a glance view of the dashboard, where staff can manage customer services. This reduces all the guesswork that happens due to unorganized queues. The system provides in-advance or real-time information to the staff as well as customers, which enhances efficiency and satisfaction.
The waiting line system helps you to drill down the data and understand the trends at the specific customer and overall business level. The reports generated by the system provide multiple insights and help you to make sound decisions. This improves the overall business efficiency and bottom line.
The queuing software improves access to customer services through:
- QR codes.
- Online appointment scheduling through a mobile app.
- Third-party integration.
Significantly, this provides convenience to customers and makes the entire experience far better.
In conclusion, as you can see and observe the difference between both, which one is the more effective and efficient method for your business. Of course, a smart queuing solution is an effective option for managing crowded queue lines rather than using a traditional approach. This saves a lot of time, effort, and resources for the business as well as customers.
Allen Daniel is a passionate writer associated with Qwaiting since 2018. She provides technology and software-related content which is very informative and knowledgeable. With the help of her content, you can grow your business.