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How to Build a Salesforce Development Team With Outsourcing?



How to Build a Salesforce Development Team With Outsourcing?

Imagine you have a loyal friend who knows everything about your customers, helps you manage your relationships with them, and boosts your sales and growth.

Sounds too good to be true, right?

Well, that’s what Salesforce can do for you. Salesforce is the world’s leading CRM platform, trusted by hundreds of thousands of big and small businesses to deliver amazing customer experiences.

But how do you get started with Salesforce? How do you make the most of its powerful features and capabilities?

That’s where outsourcing comes in. Outsourcing your Salesforce development needs can save you time, money, and hassle while giving you access to a team of experts who can tailor Salesforce to your specific goals and requirements.

In this blog, we’ll show you how to build a winning Salesforce development team with outsourcing and what benefits you can expect. Whether you’re new to Salesforce or looking to take your CRM to the next level, this blog will help you make the right decision for your business.

Read on to find out more!

Before you go ahead, check out this comprehensive guide on Salesforce outsourcing to make sure your outsourcing goes right.

Challenges in Hiring a Good Salesforce Development Team

According to research conducted by Salesforce Ben, a skills shortage of Salesforce professionals increased because of uptight digital transformation in pandemic times.

As per a report from Zippia, the demand ratio for Salesforce developers is quite high compared to its supply, even when the market is experienced 165% job growth in the last five years.

When businesses with high-scale Salesforce requirements enter the market to hire good Salesforce professionals, their median base salary in the US ranges around $120,000, according to Trailhead. This impacts the overall budget for building an in-house team of Salesforce developers.

Hiring competition is a challenge for 74% of recruiters. This may be more pronounced for hiring Salesforce professionals, who are sought-after and may receive various offers or options to consider.

Recruiters hire candidates who initially seemed unfit 77% of the time. This may suggest that recruiters struggle to find candidates who meet their standards or requirements for Salesforce professionals.

In the vast realm of business challenges, it seems to be a daunting task to hire Salesforce developers and create a winning Salesforce Development team. The repercussions of securing a good development team can be a disaster in introducing Salesforce into the business model.

Now, envision a solution that weaves together the ideal team and streamlined procedures in this talent-deficient landscape. Here comes Salesforce outsourcing.

Why Outsource Salesforce Development?

Why not?

Well, this question is not good enough. So, here are some reasons why you should outsource Salesforce development.

  • Explicitly, outsourcing Salesforce development can help you tap into the global talent pool of Salesforce developers who have expertise in delivering high-quality solutions using the best tools, practices, and agile methodologies.
  • It eliminates all the hassle of recruitment, management, and coordination and accelerates your Salesforce development cycle.
  • Outsourcing will help you save costs, keep up with the quality, and focus on your core competencies, goals, and customers.
  • You can also benefit from the fresh perspectives, ideas, and technologies the outsourcing partner can bring to your project.
  • Software companies need to create and improve their products quickly to succeed in the market. They start by testing their ideas in-house until they find what customers want. Then, they try to grow their user base quickly. But this also means more work to meet deadlines, add features, and fix problems. This can be too much for the internal salesforce team needing more help. You can upscale or downscale the team as per the calling of your projects when outsourced.

And who wouldn’t want their salesforce implementation to be a success? Outsourcing brings along a multi-pack of benefits for every business.

Why Should You Guide Your Salesforce Development Partner

Want to build a winning team with your Salesforce Outsourced Development Partner?

Here’s how to do it right. Outsourcing is not a quick fix. It requires time and effort to get the right plan on track. Managing expectations is key, as the outsourced team may need time to get up to speed.

The outsourced teams might not be as quick and productive as your in-house, but their productivity will boost once they know your business plan, product, processes, and expectations.

To ensure the outsourcing doesn’t go in vain, it is crucial to consider that you can’t throw random requirements not sorted with your business challenges.

Precise and comprehended communication plays an important role and outlines the requirements before onboarding a team of Salesforce Developers. Also, you’ll need capable resources in-house to oversee the outsourced work.

Here are some simple steps to ensure successful outsourcing:

  • Find the right outsourcing partner.
  • Stay actively involved and manage the partnership.
  • Treat the outsourced team as part of your team.
  • Outsource the right tasks.
  • Choose the best time and contract structure for your business.

By following these steps, you can guide your Salesforce outsourced development partner in creating a winning team. It’s all about clear communication, collaboration, and smart decisions to achieve your outsourcing goals.

What Can You Outsource?

With Salesforce service outsourcing comes many opportunities and scope for escalating your CRM requirements.

The majority of Salesforce services include:

  • Salesforce Development
  • Salesforce Implementation
  • Salesforce Integration
  • Salesforce Consulting
  • Salesforce Managed Services
  • Salesforce Customization
  • Salesforce AppExchange App Development

When you are developing a Salesforce solution or leveling up your existing CRM, you must have a clear understanding of the following:

  • Challenges your teams are facing
  • Market needs
  • What development or updates are required
  • And your technical calls.

You should keep these aspects in-house, as they require close collaboration and alignment with your business goals.

However, you can outsource some of the more execution-focused roles, such as Salesforce Developers, Architects, Consultants and Quality Testers. These roles can help you speed up the development process and reduce costs, as they usually take up most development time.

You can hire a Salesforce development company with the expertise and experience to deliver high-quality solutions according to your specifications.

When Should You Outsource Salesforce Needs?

You should outsource Salesforce needs when you want to:

  • Gain strategic benefits, meet market demand, grow your segments, and do it all without your internal teams’ involvement.
  • Hire a third-party company with the skills and experience to manage your Salesforce administration, customization, integration, and development needs. This option is better than having an in-house team, as it provides specialized knowledge and saves on hiring and training costs.
  • Concentrate on your core business activities and objectives while the outsourced company handles the technical aspects of Salesforce.
  • Experiment with different models, markets, or verticals with Salesforce without spending too much on hiring or training your staff.
  • Use the latest tools, technologies, and best practices of Salesforce from the outsourced company.
  • Grow your business globally by outsourcing Salesforce services to a company with locations in the targeted regions.
  • Get 24/7 support and coverage, ensuring smooth operations across geographical boundaries.

Careful evaluation of needs and considerations will inform an informed decision aligned with organizational goals.

However, you should not outsource Salesforce services when you want to:

  • Keep full authority and ownership of your Salesforce data, processes, and metrics.
  • Work closely and harmoniously with your Salesforce team and your business objectives.
  • Prevent the dangers of data leaks, communication breakdowns, or quality problems that may result from outsourcing.


Salesforce is a powerful ally for businesses that want to excel in sales, customer service, and marketing. It can adapt to any business need and offer a range of solutions. Many businesses trust Salesforce to help them reach their goals and grow their revenue.

By outsourcing your Salesforce development to companies like Cyntexa, you can tap into their expertise, quality, and efficiency. They can help you get the most out of Salesforce while saving you money and time.