Business
5 Reasons Restoration Companies Need to Have a Strong Online Presence
As a restoration business, having a strong online presence is essential to digital marketing, as all digital marketing is done online. Digital marketing is the most effective type of marketing because it allows you to reach more people than traditional marketing strategies such as newspaper ads or billboards. SEO for restoration companies can increase your business and isn’t as costly as other forms of advertising. A blog is also a nice addition to your website because it also helps with SEO.
The two largest components of your online presence will be your business website and your social media pages for your business. Here are five reasons why restoration companies need to have a strong online presence.
1: Boost Brand Awareness
As the term suggests, brand awareness is how familiar consumers are with your brand. This includes distinct qualities such as your company’s name (and logo), tagline/motto, and even mascot. It also includes abstract qualities such as the thoughts and feelings evoked when your company comes to mind.
2: Create Consumer Trust
Consumers are more likely to trust companies that they can find online, and this is because the majority of people (more than half of the world’s population) use the internet regularly. So when people want to know more about a business, they’re more than likely going to use the internet to use a search engine, such as Google.
As mentioned earlier, you’ll want to create a website and social media pages for your business. Even though you likely only serve your local community, it’s safe to say that the majority of people in your local community would still use a search engine when looking for a restoration company, rather than looking in a phone book.
3: Gain Visibility
While more than four million people have access to the internet, half of that number is the number of people who are active on social media— and these people are likely to follow their favorite brands. Social media is one of the best (and easiest) ways to increase visibility. Some of the biggest social media platforms include:
- Meta (including Facebook and Instagram)
- Snapchat
- TikTok
- YouTube
Keep in mind that it’s not enough to create a social media page for a business— you also have to be active. Luckily nearly all social media platforms have business tools that can make this a lot easier for you. You can schedule posts to increase engagement, but just make sure to interact with your followers often.
4: Improve Customer Service
Interacting with your followers on social media means that you’re interacting with both potential and current customers. Not only will consumers reach out via telephone or email, but they’ll also reach out (and leave reviews) on your social media pages and their own. When they reach out to you on social media, you must respond to help facilitate customer service.
When it comes to email, you’ll also want to make sure that you’re taking advantage of this marketing strategy. Of course, you don’t want to overwhelm your customers with hundreds of emails, but you do want to create emails based on their spending habits with you. This can include promotional emails announcing sales or informative emails offering new services.
5: Save Money on Advertising
Each year, companies collectively spend billions of dollars on advertising, but having a strong online presence can save you from spending so much money on advertising— and this is why having a business website is key. All businesses should have a website, even restoration businesses that provide in-person services. Your website can be a great way for potential customers to see your work and also be able to book an appointment online. You should also include information such as:
- Email and physical address
- Hours of operation
- Phone number
Your website will be a vital tool for SEO marketing (search engine optimization), which uses keywords from your website to get it to rank higher in search engines. This means when someone searches for a restoration company on Google or another search engine, your restoration business is more likely to show up in the search results.
As you can see, having a strong online presence for your restoration business can be very profitable for you. You’ll be able to take advantage of various digital marketing strategies, which will allow you to reach more people than you normally would. You’ll also build trust with both potential and current customers, and you’ll save money on advertising.
Kenneth is a proud native of sydney, born and raised there. However, he pursued his education abroad and studied in Australia. Kenneth has worked as a journalist for almost a decade, making valuable contributions to prominent publications such as Yahoo News and The Verge. Currently, he serves as a journalist for The Hear Up, where he focuses on covering climate and science news. You can reach Kenneth at [email protected].